Privacy Policy
KCEPro ("we," "us," or "our") is a Service-Disabled Veteran-Owned Small Business providing digital management services to local businesses across Northern Virginia and the DMV. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit kcepro.com or submit an inquiry.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you submit an audit request or contact form
- Your message or inquiry details
- SMS and marketing consent preferences
We may also automatically collect standard technical information such as IP address, browser type, and pages visited through analytics tools.
2. How We Use Your Information
- To respond to your audit request or inquiry
- To send non-marketing communications about your project or service (with SMS consent)
- To send marketing updates, tips, or offers (only with explicit marketing consent)
- To improve our website and services
- To comply with legal obligations
3. SMS Communications
If you opt in to SMS communications, you may receive text messages from KCEPro related to your inquiry or project. Message and data rates may apply. Message frequency varies. Text HELP for help, STOP to opt out at any time. We do not sell your phone number to third parties for marketing purposes.
4. Marketing Communications
If you opt in to marketing communications, we may contact you with KCEPro updates, resources, and offers relevant to digital management for local businesses. You may opt out at any time by replying STOP to any message or emailing info@kcepro.com.
5. Information Sharing
We do not sell your personal information. We may share data with trusted service providers who assist in operating our business (such as CRM and email platforms), under strict confidentiality agreements. We may also disclose information when required by law.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.
7. Cookies & Tracking
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with the site. These tools may collect anonymized usage data. You can disable cookies through your browser settings at any time.
8. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at info@kcepro.com.
9. Security
We implement reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the updated policy.
11. Contact Us
KCEPro · Northern Virginia · info@kcepro.com
Questions about this policy? Email us at info@kcepro.com and we'll respond within 48 hours.